Customers / Meridian Retail Group

Meridian Retail Group

Retail - 312 sites - Account manager Priya Raman

Service level agreement

Response window
4 hours
Target
95% on time
Actual (trailing 6 mo)
93.4%
Status
Below target
YTD spend
$1,284,000

Contacts

NameRoleEmailPhone
Angela FerrisVP, Store Technologya.ferris@meridian.example(804) 555-0142
Tom HalvorsenNetwork Program Managert.halvorsen@meridian.example(804) 555-0177

Active programs

200-Site Network Refresh

124 of 200 sites - 62% complete

Sites on file

SiteCityRegion
Store #214Richmond, VASoutheast
Store #163Richmond, VASoutheast
Store #052Naperville, ILMidwest
Store #109Tulsa, OKSouthwest
Store #077Fresno, CAWest

Recent work orders

Work orderTitleSiteStatus
WO-48227Fiber handoff installStore #163Unassigned
WO-48213Network Switch ReplacementStore #214In Progress
WO-48190Network Switch ReplacementStore #109Pending Review
WO-48174Network Switch ReplacementStore #052Completed
WO-48201Network Switch ReplacementStore #077In Progress

Sample data · illustrative