Customers / Harbor Trust Bank

Harbor Trust Bank

Financial - 148 sites - Account manager Marcus Doyle

Service level agreement

Response window
4 hours
Target
98% on time
Actual (trailing 6 mo)
97.1%
Status
Below target
YTD spend
$742,500

Contacts

NameRoleEmailPhone
Renee CastilloDirector, Branch Infrastructurer.castillo@harbortrust.example(860) 555-0119
Ian PruittSecurity Operations Leadi.pruitt@harbortrust.example(860) 555-0165

Active programs

Branch Teller-Line Upgrade

35 of 60 sites - 58% complete

Sites on file

SiteCityRegion
Branch 0412Hartford, CTNortheast
Branch 0388Boston, MANortheast

Recent work orders

Work orderTitleSiteStatus
WO-48244Branch teller-line switch upgradeBranch 0412Unassigned
WO-48182Teller-line network cablingBranch 0388Completed

Sample data · illustrative